At Novahive Innovations Private Limited ("we," "our," or "us"), operators of Draped up, we treat user ("you," "your") privacy with the highest respect. This Privacy Policy explains how we collect, use, and protect your personal data. When you browse or shop on Draped up, your information is handled with care and transparency. Our goal is to offer you a shopping experience that is stylish, secure, and respectful of your privacy. By using our website, you agree to the terms described in this policy. We encourage you to review it regularly for any updates.
We collect your name, email address, phone number, and shipping address when you place an order. This helps us fulfill purchases and communicate updates effectively. Optional details like gender or style preferences may be collected to personalize your shopping experience. All information is collected with your knowledge and consent.
To process orders, we collect billing details and payment method information via trusted payment gateways. Your financial data is not stored on our servers. We only use secure third-party processors to ensure data protection. Payment information is encrypted and transmitted securely.
We gather non-personal data such as pages visited, time spent, and items clicked. This helps us improve our website’s layout, product offerings, and user experience. Cookies and analytical tools are used to better understand user behavior. This data remains anonymous and is never used to personally identify users.
The information we collect is used to fulfill orders, provide updates, and respond to your queries. We also use it to offer style recommendations based on your preferences and previous activity. Our aim is to enhance your shopping journey with timely and relevant content.
In addition, the information allows us to improve product listings and tailor promotions. We may use your email for newsletters, but only with your consent. You can unsubscribe at any time through the link provided in each email.
We do not sell or rent your personal data to any third party. Information may be shared with trusted service providers involved in order fulfillment, shipping, and payment processing. These partners are bound by confidentiality agreements and data protection requirements. We may also disclose data if legally required for law enforcement or fraud prevention. Your information is shared strictly on a need-to-know basis to ensure your orders and interactions run smoothly.
We use industry-standard security measures to protect your data from unauthorized access or misuse. Firewalls, encrypted connections, and secure servers are implemented at all times. Access to personal information is restricted to authorized staff only. Our internal systems are reviewed regularly to maintain protection standards.
Additionally, we use SSL encryption to safeguard sensitive data during transmission. All partners and vendors must comply with our strict security protocols. Despite these efforts, no system is completely immune to threats, but we strive for maximum security. If any breach is detected, users will be notified promptly with relevant guidance.
We retain your personal information only for 8 to 12 months. Order history and contact details may be kept for legal, regulatory, or customer service reasons. Once no longer required, the data is safely deleted or anonymized.
Cookies are small data files used to enhance your browsing experience on our site. They help us remember your preferences, keep your cart updated, and analyze website traffic. You can choose to disable cookies through your browser settings. However, doing so may limit some features and personalized content.
This Privacy Policy is governed by the laws of India. Any disputes arising under this policy shall be resolved according to the jurisdiction of Indian courts. Your continued use of our website confirms your acceptance of this legal framework.
Our website is designed for adult users and is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have received data from a child, we will delete it promptly.
You have the right to access, update, or delete your personal data held by us. You may also request to withdraw consent or restrict data processing at any time. For any such request, simply contact our support team and we will assist you promptly.
We respect your right to privacy and offer complete transparency on how your data is handled. Your preferences will always guide our data practices.
We may update this Privacy Policy from time to time to reflect changes in regulations or our business practices. All changes will be posted on this page with a revised date for your reference. Continued use of the website signifies your acceptance of any updates made.
For major revisions, we may notify you via email or a prominent notice on our homepage. We encourage users to periodically review this page for the latest version. Your privacy matters, and we aim to remain transparent and responsive to all updates.
We are here to clear any doubts you may have about our Privacy Policy.
Novahiveinnovationspvtltd@gmail.com